The decision to pay a threat actor’s ransom is ultimately up to you and your organization to decide. Paying the ransom does not always guarantee that your organization will receive the decryption key needed to recover your files. It is against US law to pay Ransomware to certain terrorist groups that you may not be able to easily identify. Ransomware attacks are used by cybercriminals to infiltrate your organization, lock you out of critical data, publish it, and extort money to recover.   

Ransomware has gone out of control in the past year and caused billions of damages to both small and large companies even in just the last few months. According to the IBM and Ponemon Institute Security Report “Cost of a Data Breach Report 2020”, the average damage caused by a malicious attack is $3.86 million dollars. Our cybersecurity specialists are available to rapidly assist you with data loss, data recovery, disaster recovery, and other IT Security issues. We strongly advise against paying any ransom before getting professional advice.  

Ransom demands are growing every year and small businesses can’t keep up with the cyber extortion.  

Our team has extensive experience working both in and with the U.S. military on highly complex information security projects, incident response endeavors, and rapid ransomware recovery services. We bring decades of IT and cybersecurity experience to the table. Our cybersecurity professionals are trained and ready to recognize dangerous ransomware variants.  

Ransomware Negotiation Specialists  

Having a responsive IT security team on call is critical. You need a team of trained ransomware response specialists ready to respond when you need it most.  

What Is Ransomware? 

Ransomware is a type of malware (malicious software) that encrypts sensitive data and files, leaving the data owners unable to access their data. In some cases, ransomware is confined to a single hard drive or server. In most cases, it spreads through an entire network encrypting gigabytes of files and file backups, leading to massive organization-wide data loss. Typically, cybercriminals issue a ransom demand on-screen that can be paid in bitcoin or another cryptocurrency.  

Ransomware Data  

Ransomware is distributed through a range of common cyberattacks, most commonly through phishing emails. These emails typically have an attached infected .exe file that automatically executes on your computer once downloaded. From there, the ransomware encrypts the hard drive of your Mac or PC, and in most cases also spreads throughout the rest of the network.  

Ransomware Can Destroy Your Business  

Ransomware may cause an organization’s operations to be disrupted, resulting in the loss of important files and client information, as well as rendering all systems inoperative, bringing most businesses to their knees. Victims of ransomware attacks frequently have no indication they have been hacked until they can’t access their computers and data, instead, they see a pop-up window demanding a ransom payment. The ransomware is frequently spread via email files or links.  

 Different forms of ransomware are used by cybercriminals to target unwary endpoint users, crucial hard drives, backup systems, and/or computer systems with unpatched, vulnerable devices containing sensitive data. A ransomware assault can affect any company or individual.  

Ransomware Negotiation Security Consultants  

We offer:  

  • Ransomware Detection 
  • Ransomware Monitoring  
  • Ransomware Negotiation 
  • Incident Response & Forensics 
  • Ransomware Recovery 
  • Rapid IT Environment Rebuild 
  • Security Consulting Experts  

Ransom Payments Negotiation  

Touchstone Security offers expert ransom negotiation services. This includes 3rd party bitcoin payment services and validation of OFAC Designated threat actors to avoid breaking US law (OFAC regulations).  


Contact our team today for help when you need it most. Touchstone Security professionals will negotiate with the cyber attackers on your behalf and work with you to get your business back to normal as soon as possible.