The decision to pay a threat actor’s ransom is ultimately up to you and your organization to decide. Paying the ransom does not always guarantee that your organization will receive the decryption key needed to recover your files. Ransomware attacks are used by cybercriminals to infiltrate your organization, lock you out of critical data, and extort money to recover it.

Ransomware has gone out of control in the past year and caused billions of damages to both small and large companies even in just the last few months. Contact us right away if you have been the victim of a data breach or ransomware attack. Our cybersecurity specialists are available to assist you with data loss, data recovery, disaster recovery, and other IT Security issues. We strongly advise against paying any ransom before getting professional advice.

Ransom demands are growing every year and small businesses can’t keep up with the cyber extortion.

Our team has extensive experience working both in and with the U.S. military on highly complex information security projects, incident response endeavors, and ransomware recovery services. We bring decades of IT and cybersecurity experience to the table. Our cybersecurity professionals are trained and ready to recognize dangerous ransomware variants.

Ransomware Negotiation Specialists

Having a responsive IT security team on call is critical. You need a team of trained ransomware response specialists ready to respond when you need it most.

What Is Ransomware?

Ransomware is a type of malware that encrypts sensitive data and files, leaving the data owners unable to access them. In some cases, ransomware is confined to a single hard drive or server. In other cases, it can spread through an entire network, encrypting gigabytes of files, and leading to massive organization-wide data loss. Typically, cybercriminals issue a ransom demand on-screen that can be paid in bitcoin or another cryptocurrency.

Ransomware Data

Ransomware is distributed through a range of common cyberattacks, most commonly through phishing emails. These emails typically have an attached infected .exe file that automatically executes on your computer once downloaded. From there, the ransomware encrypts the hard drive of your Mac or PC, and in most cases also spreads throughout the rest of the network.

Ransomware Can Destroy Your Business

Ransomware may cause an organization’s operations to be disrupted, resulting in the loss of important files and client information. Victims of ransomware attacks frequently have no indication they have been hacked until it is too late and they can’t access their data, instead they see pop-up windows demanding a ransom payment. The ransomware virus is frequently spread via email files or links.

Different forms of ransomware are used by cybercriminals to target unwary endpoint users, crucial hard drives, backup systems, and/or computer systems with unpatched, vulnerable devices containing sensitive data. A ransomware assault can affect any company or individual.

Ransomware Negotiation Security Consultants

We offer:

Ransomware Detection

Ransomware Monitoring

Ransomware Negotiation

Incident Response & Forensics

Ransomware Recovery

Security Consulting Experts

Ransom Payments Negotiation

Touchstone Security offers expert ransom negotiation services for businesses in need. We provide comprehensive security solutions, post-attack remediation, and ransomware evaluation for small and medium-sized businesses.


Contact our team today for help when you need it most. Touchstone Security professionals will negotiate with the cyber attackers on your behalf and work with you to get your business back to normal as soon as possible. Cybercriminals are growing more advanced, more sophisticated, and more complicated to deal with for the average business owner.

If you have recently been the victim of a ransomware attack, or if you are concerned about the possibility of a ransomware infection, please contact us immediately. Our trained security experts have extensive experience in preventing, responding to, and recovering from ransomware attacks. Our team consists of experts in ransomware data recovery and cybersecurity. Please note that in many circumstances data is not recoverable and we make no guarantees.

Our team is ready to help you with issues ranging from Ransomware Data Recovery to Ransomware Removal Services. Contact us now for help with your ransomware infection.